Privacy Policy

Terms & Conditions – Stark Vision Photography

By using starkvisionphotography.com.au, you agree to the following terms and conditions. We know it’s not as fun as flipping through breathtaking landscapes—but it’s the important stuff, so here we go:

Payments & Pricing

All prices listed on Stark Vision Photography are in Australian Dollars (AUD). We work hard to ensure our pricing and information are accurate but reserve the right to update or correct details at any time. If a pricing or product description error occurs after you’ve placed an order, you’ll be given the option to cancel for a full refund or proceed with the corrected price.

Availability

Each Stark Vision image is part of a short-run, limited production and printed on demand with care. We strive to keep our site updated with available prints, formats, and frame options. However, due to the unique and handcrafted nature of our work, availability may change without notice. Some editions may sell out quickly or be retired to maintain exclusivity.

If you’ve fallen in love with a piece that’s no longer listed or have a specific vision in mind, don’t hesitate to reach out. We’re always open to custom requests and will do our best to bring your vision to life.

Website Use

You agree not to use this website in a way that breaks the law, harms others, or messes with the vibe of our creative space. This includes (but isn’t limited to) actions like:

  • Impersonating others or submitting misleading information.
  • Uploading viruses or doing anything that could crash our systems or inconvenience other users.
  • Harvesting, scraping, or redistributing images or content from this site without permission.
  • Accessing restricted parts of the website or interfering with others’ enjoyment of it.

Returns & Refunds Policy

We want you to love your Stark Vision piece, but if something’s gone wrong, let us make it right.

  • Returns: As all prints are made to order, we unfortunately can’t offer refunds for change of mind.
  • Damaged Orders: If your order arrives damaged, please contact us within 24 hours of delivery with a photo of the damage and your order number. We’ll replace it or offer a refund.
  • Lost Packages: If your package hasn’t arrived after a reasonable period, get in touch, and we’ll investigate with the carrier.

To start a return request or file a claim, email us at contact@starkvisionphotography.com.au with the subject line: Return Request – Order #[your order number].

Important Notes

  • Please keep the original packaging in case you need to return the item.
  • You will need access to a printer to print any return labels provided.
  • Our delivery insurance covers damage reports made within 24 hours of receipt.
  • We cannot guarantee identical colour matches for products ordered at different times due to material variations.
  • Always check your cart and order receipt thoroughly to ensure accuracy before placing your order, as replacements for custom-made items can be expensive.

Delivery & Carriage

By placing an order with Stark Vision Photography, you accept the conditions of carriage for any courier or postal service we use. If you need more details, just get in touch—we’re here to help.

Copyright

All photos, graphics, and designs on this website are the property of Stark Vision Photography. You may not use, reproduce, alter, or redistribute anything from this site without our express written consent.

Privacy Policy

At Stark Vision Photography, your privacy matters. When you make a purchase, sign up for newsletters, or contact us, we collect only the information necessary to process your order, respond to your inquiries, and keep you updated about our latest collections (if you have opted in).

We are committed to protecting your personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs) and, where applicable, international privacy laws such as the EU’s GDPR.

We will never sell, rent, or share your personal details with third parties—ever. Your data is stored securely, and any third-party services (like our payment gateway or shipping providers) are privacy-conscious and comply with relevant data protection standards.

If you’d like us to delete your data, just send us an email at contact@starkvisionphotography.com.au and we’ll sort it faster than a shutter click.

Frequently Asked Questions

Q: What kind of prints do you offer?
A: All Stark Vision pieces are printed on premium fine quality paper, acrylic and canvas. This means the colours remain vibrant with stunning detail—made to last a lifetime (or two).

Q: Do you ship internationally?
A: Absolutely. We ship worldwide! Just note that delivery times and costs vary depending on location. With the current uncertainty regarding tariffs, please contact us with the image size and your location, and we can provide you with an accurate price.

Q: How long does it take to receive my order?
A: Each print is made to order. Please allow 15 business days for production, plus shipping time. Australian deliveries usually arrive within 20 business days. International orders can take a bit longer, around 4–6 weeks on average.

Q: Can I request a custom size or crop?
A: In many cases, No, If you have a specific vision in mind, drop us a message via the contact page and we’ll see what magic we can work.

Q: What if my order arrives damaged?
A: We carefully package every print, but accidents happen. If your print arrives damaged, send us a photo within 24 hours of delivery, and we’ll replace it or refund you.

Q: Do you offer digital downloads?
A: Not at the moment—each piece is meant to be a tangible work of art, ready to hang or gift. But we’re always open to new ideas!

Q: I changed my mind. Can I return it?
A: As all prints are made to order, we do not offer returns for change of mind. Please read product descriptions carefully and get in touch before purchasing if you have questions.